Application of Digital Technologies
Shankar S. Iyer · Advances in logistics, operations, and management science book series · 2022
The application of digital technologies in supply chain and logistics is immense and the most important happening in the last decade. The advent of COVID-19 has forced changes in the supply chain and some cases disrupted it. In some cases, it has been a do-or-die situation as social distancing and passenger travel and essentials have affected most economies. China controlled about 40% of the global supply chain, and most countries were made to change and initiate alternative supply chains to reduce the risk. The purpose of this study is to study how the emerging technologies of blockchain, virtual reality, artificial intelligence, machine learning are the few additions to enhance the supply chain. The supply chain digitalization will lead to cost reduction, improved efficiency, data security, and storage of the information. The emerging technologies are poised to revolutionize the supply chain and logistics. The study uses qualitative approach to showcase the expert opinion of stakeholders on this topic and contribute to the scarce data available currently.