Where to Go for the Holidays: Towards Mixed-Type Dialogs for Clarification of User Goals
Zeming Liu, Jun Xu, Zeyang Lei, Haifeng Wang, Zheng-Yu Niu, Hua Jian Wu · Proceedings of the 60th Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers) · 2022
Most dialog systems posit that users have figured out clear and specific goals before starting an interaction.For example, users have determined the departure, the destination, and the travel time for booking a flight.However, in many scenarios, limited by experience and knowledge, users may know what they need, but still struggle to figure out clear and specific goals by determining all the necessary slots.