Technical Services and COVID-19: Review of the Literature
Elizabeth Szkirpan · Technical Services Quarterly · 2022
The COVID-19 pandemic had a near-immediate impact on libraries worldwide. The majority of the world’s libraries shifted their work to online environments, and while this pivot was difficult for all libraries, technical services units were disproportionately impacted given the inherent physical nature of the tasks undertaken by these library units. Research on the impact of COVID-19 and libraries is still developing, but already, technical services units and tasks are being left behind. This literature review explores the early days of COVID-19 guidance for technical services units, tasks, and workers, as well as the lasting impact of COVID-19 on technical work.