An Intelligent College Enquiry Bot using NLP and Deep Learning based techniques
A. Kousar Nikhath, Vijaya Saraswathi R, MD Abdul Rab, N Venkata Bharadwaja, L Goutham Reddy, K Saicharan, C Venkat Manas Reddy · 2022 International Conference for Advancement in Technology (ICONAT) · 2022
Every year freshers and their parents do visit our college website in order to get their queries clarified. Also, college students do visit the website in order to get their queries resolved. Thus we felt the need for an ‘Intelligent Enquiry Bot’ to be associated with the official college website. The Bot should be intelligent enough to resolve the queries of freshers, parents, students, and faculty. The college enquiry chatbot is designed using certain algorithms which understands and analyzes the user queries. This System is basically a web application that provides valid responses to the various queries of the users, which will make use of Natural Language Processing (NLP) and Long Short Term Memory (LSTM) networks, which are a special kind of recurrent Deep Neural Networks (DNN). In this paper, we have completed building a quite intellegent chatbot based on NLP and DNN for basic college-related enquiries and admission related queries especially.