Design of chatbot using natural language processing

Anagha Shenoy R, M Bhoomika, H Annaiah · 2022

A chatbot is an artificial intelligence (AI) system that responds to a user’s natural language questions with the most suitable answer. The chatbot is an emerging trend that has been set nowadays, to be more precise, during the pandemic. There are many kinds of chatbots based on the principles they work on. Chatbots play a vital role in the interaction with the users who need the information. There are many advantages of implementing a chatbot in any application/website based on the current situation. Numerous chatbots are already deployed and are serving the users, and are striving to fulfill user’s needs. Chatbots are mainly made up of many trending technologies, including AI, machine learning, natural language processing, deep learning, and so on, and are made sure that they work up to their best to interact like a normal human being using emerging technologies. The basic architecture of a chatbot is given to acknowledge the working of the chatbot. A case study has been made on the most widely used chatbot - Google Assistant.

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