A Taxonomy of Challenges for Cloud ERP Systems Implementation
Qian Huang, Gillian Oliver, Mahbubur Rahim, Misita Anwar · Proceedings of the ... Annual Hawaii International Conference on System Sciences/Proceedings of the Annual Hawaii International Conference on System Sciences · 2022
Though success stories of Cloud Enterprise Resource Planning systems (Cloud ERP) are frequently published, the failure rate of Cloud ERP is relatively less reported and discussed. Implementing Cloud ERP systems is not always easy, and at times very challenging. Hence, client organizations and vendors should be aware of challenges to help ensure successful implementation of Cloud ERP systems. The aim of this study is to develop a taxonomy of Cloud ERP implementation challenges. A set of thirty-one challenges was identified from a systematic literature review, and were then categorized by following the taxonomy development process proposed by Nickerson et al. (2013). The taxonomy consists of two dimensions: type of challenges and locus of challenges. Our proposed taxonomy has implications for providing a springboard for further theory development in the Cloud ERP domain