Using Project Management to Become ISO 9000 Certified
Ralph L. Kliem · Auerbach Publications eBooks · 2021
This chapter explains how organizations can use project management to become certified in a systematic and very qualitative manner. The information systems (IS) community has always had a concern about quality. The pressure for delivering systems of high quality has never been greater. Time-to-market of products is accelerating; customers want the product faster and better. The firms also emphasized the need for training, greater appreciation of time required, and better project management. A business endeavor must meet three criteria to be a project. It must have a fixed duration, require performing a sequence of tasks, and produce something once the tasks are complete. Project management is the systematic application of concepts, techniques, and tools to plan, organize, control, and lead a project. Controlling is assessing how well the project manager uses the plans and organization to meet project goals and objectives. The Work Breakdown Structure (WBS) is a top-down, hierarchical list of the deliverables and the steps to produce them.