Towards leveraging conversational agents for instructors and learners to find and access learning resources
Hendrik Steinbeck, Theresa Elfriede Isa Zobel, Christoph Meinel · 2021 World Engineering Education Forum/Global Engineering Deans Council (WEEF/GEDC) · 2021
Learning material and resources are a necessary input for educational courses and the process of academic knowledge-gain. In this paper, we outline a proposal for a cloud-based tool to find and access learning resources via a conversational agent. As the literature shows, chatbots are a suitable tool for content discovery and provide a low-entry utility, as well as showing previous implementation projects in the past. As the evolution of the web progressed, more media-types, especially videos for learning emerged. The primary goal of our proposed architecture is combining one search query from the user to trigger multiple crawlers and discoverability ‘agents’ to shorten search time and support the learning experience. This will be especially useful for users with less technical knowledge and in time-constraint searching scenarios. As a work-in-progress, the proposed implementation will be part of a undergraduate capstone project following a design-thinking engineering process.