Keynote Speaker: User Experience Considerations for Everyday Augmented Reality
2021
Summary form only given, as follows. The complete presentation was not made available for publication as part of the conference proceedings. Future AR glasses will be much like today’s smartphones, as our everyday information access and productivity devices. Technical challenges in optics, power, and tracking remain, but are solvable. However, technical achievements alone are insufficient to ensure that everyday AR systems will be productive, usable, useful, and satisfying. We must also design effective methods for interacting with and managing AR content, and we must understand the effects of always-on AR, on both individuals and communities. In this talk, I will present a vision of future everyday AR use cases, and discuss recent user experience (UX) research aimed at enabling this vision. I will discuss UX design recommendations for making information access through AR more convenient and usable than today's smartphones and smartwatches, while at the same time not distracting users from what's going on in the real world around them. I will conclude with a call to action for researchers and designers to carefully consider how everyday AR can benefit society and how to avoid potential pitfalls.