Knowledge Sources for Textual CBR Applications
Mario Lenz · 1998
Textual CBR applications address issues that have traditionally been dealt with in the Information Retrieval community, namely the handling of textual documents. As CBR is a knowledge-based technique, the question arises where items of knowledge may come from and how they might contribute to the implementation of a Textual CBR system. In this paper, we will show how various pieces of knowledge available in a specific domain can be utilized for acquiring the knowledge required for a CBR system. Keywords: Case-Based Reasoning, Textual CBR, Information Retrieval. Introduction The fundamental idea behind case-based reasoning (CBR) is to reuse knowledge obtained from earlier problem solving situations in a similar context. In practice, however, these experiences are very often stored in textual documents. Probably the best-known examples are collections of Frequently Asked Questions (FAQ) which are used in virtually any area. Other examples are documentations, manuals of technical equipme...