SPI Program Retrospective: evaluating long-term benefits for small firms
Aileen Cater‐Steel, Terence Patrick Rout · 2006
A retrospective review of participants in a SPICE-based process improvement program is currently underway. The objective of the review is to consider the long-term impact of the program on small firms. After establishing the need to evaluate the long-term effects in small firms, this paper presents a detailed account of the experiences of two small firms. These firms participated in a software process improvement (SPI) program in 1999. In 2000, a follow-up meeting was held with each firm to determine the extent to which the recommended actions from the assessment had been implemented. In 2005, a retrospective interview was conducted with each firm to discuss SPI actions subsequent to the follow-up meeting.