Practical assessment of business and IT requirements for offshoring
Amrita, A, Anil Kumar · TU/e Research Portal · 2009
Aiming at lowering software development costs or improving the use of time and effort, current software industry practice consists in offshoring the design and development of the project. Offshored projects are known to often exceed the limits of planning in terms of time or costs or to produce systems that do not meet the functionality requirements imposed by the customer. In this project we consider quality of requirements. To assess quality of requirements three approaches were used: the LaQuSo Software Product Certification Model (LSPCM) (1) developed by the Laboratory for Quality Software (LaQuSo)for certifying the product quality; Structured Expert Method for Business Analysis (SEMBA) developed by Capgemini for gathering and elicitation of business requirements; and Integrated Requirement Management Approach (IRMA) developed by Capgemini for gathering and elicitation of IT requirements. The research question we address is “How can we improve the quality of requirements in order to be successful in offshoring?”. For this we check the suitability of the methods used for requirement gathering (i.e. SEMBA and IRMA) and requirement quality assessment model (i.e. LSPCM) for offshoring. Thus, in this project our focus is to study and critically analyze LSPCM, SEMBA and IRMA by conducting detailed case study on offshore projects undertaken by Capgemini. We focus on three software artifacts pertaining to business and IT requirements: context description, user requirements and high level design.