Correctional Administration and Change Management
Martha Henderson Hurley, Dena Hanley · 2010
Introduction to Change Management in Correctional Organizations Change Management Why Is Change Difficult in Corrections? Organizational Theory and Change The Management of Change Managing for Results in Corrections Administration and Guidance Distinguishing Leaders from Managers Roles of the Leader/Administrator Characteristics of Effective Leaders What Is It That Effective Leaders Do When Trying to Initiate Change? Communication Defining Communication Methods of Communicating Team Building Communication and Change Management Success Obstacles to Effective Communication Information Capital Definitions Components of Information Capital Types of Automated Management Information Systems Advantages of Strategic Information Systems Disadvantages of Information Technology Differing Levels of Management and Information What Constitutes Good Information? Designing a Quality System What Does Quality Information Provide to Leaders Examples from the Field Human Resource Capital Assessment Organizational Culture Methods for Investing in Staff Evidence-Based Practice Defining Evidence-Based Practice Advantages of Evidence-Based Practice (EBP) in Corrections Disadvantages of EBP in Corrections Key Steps to Implementing EBP What Works to Reduce Crime? Eight Evidence-Based Principles of Effective Interventions Turning Research into Practice Evaluations and Outcomes Disadvantages and Advantages to Outcome-Based Evidence Difference between Evaluation and Outcome Monitoring Utilizing Results Evaluability: A Major Concern Conclusion Step 1: Assessment Step 2: Identify Mission, Goals, and Objectives Step 3: Effectively Communicate Step 4: Enhance Technology Step 5: Invest in Human Resources Appendices