An approach for usability evaluation of e-commerce sites based on design patterns and heuristics criteria
M. Sartzetaki, Yannis Psaromiligkos, Symeon Retalis, Paris Avgeriou · University of Groningen research database (University of Groningen / Centre for Information Technology) · 2003
DEPTH (evaluation approach based on DEsign PaTterns & Heuristic criteria) is an approach for performing scenario-based heuristic usability evaluation for e-commerce sites. It is comprised of a preparatory and execution phase where specific steps are performed for evaluating the usability along three axis: usability comparison tests among similar e-commerce sites, expert / heuristic evaluation, scenario-based user inspection/enquiry sessions.