PROVIDING RECOMMENDATIONS IN AN AGENT-BASED TRANSPORTATION TRANSACTIONS MANAGEMENT PLATFORM
Alexis Lazanas, Nikos I. Karacapilidis, Yiannis Pirovolakis · 2006
Keywords: Recommendation techniques, recommender systems, transportation, web-based systems, intelligent agents. Abstract: Diverse recommendation techniques have been already proposed and encapsulated into several e-business systems aiming to perform a more accurate evaluation of the existing alternatives and accordingly augment the assistance provided to the users involved. Extending previous work, this paper focuses on the development of a recommendation module for transportation transactions purposes and its integration in a web-based platform. The module is built according to a hybrid recommendation technique, which combines the advantages of collaborative filtering and knowledge-based recommendations. The proposed technique and supporting module enable customers to consider in detail alternative transportation transactions satisfying their requests, as well as to evalua te such transactions after their completion.