Factors that Affect Data Gathered Using Interviews for Requirements Gathering
Edward Rezzky, Hendra Hendra, Russell Otniel Tjakra, Alexander Agung Santoso Gunawan · 2021
Building software does not rely heavily on the technical side, i.e., coding. There are initial steps that need to be done before constructing the software, that is requirements gathering. Requirements gathering is frequently called as requirements elicitation because the good requirements cannot just be collected from the stakeholders but must be discovered. Therefore, gathering requirements should be done using interviews. While it seems that interviews can be done easily, the interview process can massively impact the result of the software by discovering hidden requirements. This study would like to find out the factors that can affect the data gathered using the interview method by conducting a systematic literature review (SLR). Based on our study, we can conclude that the main factor in the success of an interview relies on the interviewer or the analyst. Since interviewing is a social act, their communication skills will play a big role. Not only that, but the technical standpoint on the interviewing is also considered, with choosing the right structure of the interview and basic knowledge on the problem at hand.