Information Chatbot for College Management System Using Multinomial Naive Bayes

Godavarthi Sri Sai Vikas, Indurthi Deva Kumar, Shaik Ahmad Shareef, Bogala Rahul Roy, Guttikonda Geetha · 2021 2nd International Conference on Smart Electronics and Communication (ICOSEC) · 2021

A Chatbot is software that makes an interaction between user and machine where the automatic responses will be generated. Chatbot can make the user to think that he/she is chatting with another human by using these bots. The usage of a smart phone with many applications increased. The motive of the chatbot is to generate a quick response within less time to the user’s query and reduce the workload of the management system. Every year, there is a breakthrough in the field of artificial intelligence. Bots are now utilized for communication to provide required or predetermined acknowledgment. The Chatbot should be forthright and communicative. They assist us by providing distraction, saving time, and reducing stress. These are designed to simulate the behavior of a human to engage with the real-time conversations. A remarkable customer experience can be built by using chatbots. These can be utilized by a large number of people at the same time. Our concept of considering chatbot can help students in pandemic and socially distant situations. The proposed system is developed by using Multinomial Naïve Bayes algorithm and will be able to act as user side and generate responses to the user queries accurately.

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