Perception of Hotel Staff Towards Blockchain Integration In Tourism and Hospitality Sector
Burak Köksal Nair · DergiPark (Istanbul University) · 2021
Tourism and hospitality sector is experiencing an unprecedented change with the integration of technology.Blockchain and blockchainrelated applications are among these integrations.However, the views and opinions of tourism and hospitality sector participants are unknown.This study aims to investigate the perception of hotel staff towards blockchain integration in tourism and hospitality sector.For this purpose, a survey is designed as a data collection tool and implemented to 150 participants to test five hypotheses.The results are analysed with IBM SPSS package program.Based on the findings, it is seen that hotel staff have low knowledge about blockchain and they are unwilling for the implementation of the blockchain.