COVID-19 I-SABI CHAT-BOT APPLICATION USING THE NATURAL LANGUAGE PROCESSING WITH DIALOG-FLOW

Evan Daniel, C.J. Shawulu, O.S. Dada, Orifamah Daniel · 2021

Since the discovery of the Coronavirus (COVID-19), it has become a global pandemic, and a great challenge to hospitals or healthcare staff to manage the flow of the high number of cases. Quick access to quality and curated information is believed to help prevent/combat the soaring spread of COVID-19, thus Chat-Bot are perfect for when users are looking for NCDC generic COVID-19 related information and screening. In line with the above, this research would seek to design and implement a basic Artificial intelligent (natural language processing) Chabot agent application with Google Dialogflow framework, that allows information access through text and voice interaction for users who are looking for NCDC generic COVID-19 related information and to help clarify users’ status via basic symptoms provided.

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