The quest for machine translation quality at CLS Communication
Hans-Udo Stadler, Ursula Peter-Spörndli · 2007
While Machine Translation (MT) quality is usually interpreted as the linguistic quality of the translations themselves, there are other aspects that should be considered, as well. These aspects may depend on the specific system or provider, as there are various types of applications for MT. CLS Communication as a commercial MT service provider has to meet its clients ' needs and set itself apart from competitors. We have established a simple and flexible quality management approach that allows us to measure and improve MT quality on an ongoing basis. From a practitioner's point of view, we show how we collect input for the further development of our offer and implement the respective findings in our environment. Only few resources are needed for this approach, and it can easily be adapted to our future requirements. 1