Third Knowledge-aware and Conversational Recommender Systems Workshop (KaRS)
Vito Walter Anelli, Pierpaolo Basile, Tommaso Di Noia, Francesco M. Donini, Cataldo Musto, Fedelucio Narducci, Markus Zanker · 2021
In the last few years, a renewed interest of the research community on conversational recommender systems (CRSs) is emerging. This is probably due to the great diffusion of Digital Assistants (DAs) such as Amazon Alexa, Siri, or Google Assistant that are revolutionizing the way users interact with machines. DAs allow users to execute a wide range of actions through an interaction mostly based on natural language messages. However, although DAs are able to complete tasks such as sending texts, making phone calls, or playing songs, they are still at an early stage on offering recommendation capabilities by using the conversational paradigm.