The UXObserver - Design of a usability testing tool for Windows tablets
Sofie Eliasson, Jessika Nilsson · Lund University Publications Student Papers (Lund University) · 2014
How can usability testing be improved? Is there a way to simplify the gathering of data without taking notes with a pen and paper and can this be done by using a tablet? These are the questions we asked ourselves in the beginning of the master thesis project. This report describes the development process from idea to final prototype. The project has focused on user centered design which included a close collaboration with employees which regularly perform usability testing. This has been carried out iteratively with recurrent interviews and testing sessions in the different stages of the development. The final testing confirmed that test participants could use the prototype when testing instead of taking notes. All of the participants expressed positive interests to the product and felt that they would like to use it in the future when it has been finalised and some functionality been added. They also believed it could save them time in the process of planning, performing and analysing usability tests. The conclusion is that a test leader can perform usability testing while using a tablet, but that our product is still not finished. The prototype needs to be adjusted and functions added, as well as become complemented with a computer program for more advanced functions.