Data Warehouse for commercial banks
Neđo Balaban, Živan Ristić, Nikola Grubač · 2002
Today modern banking, which is dependent on many relevant factors, is based on three key factors: CRM (Customer Relationship Management) philosophy modern communication and IT technologies and quality human resources. This article implicitly points to CRM concept and interpreted support to this business intelligence system concept. Also DW concept for commercial bank is researched and some results are presented based on empirical research done on development of modern banking DSS application.