Holistic Explainability Requirements for End-to-End Machine Learning in IoT Cloud Systems
My-Linh Nguyen, Thao Phung, Duong-Hai Ly, Hong‐Linh Truong · 2021
End-to-end machine learning (ML) in Internet of Things (IoT) Cloud systems consists of multiple processes, covering data, model, and service engineering, and involves multiple stakeholders. Therefore, to be able to explain ML to relevant stakeholders, it is important to identify explainability requirements in a holistic manner. In this paper, we present our methodology to address explainability requirements for end-to-end ML in developing ML services to be deployed within IoT Cloud systems. We identify and classify explainability requirements engineering through (i) involvement of relevant stakeholders, (ii) end-to-end data, model, and service engineering processes, and (iii) multiple explainability aspects. We present our work with a case study of predictive maintenance for Base Transceiver Stations (BTS) in the telco domain.