Identifying Topics in Patient and Doctor Conversations Using Natural Language Processing Methods

Zac E. Imel, Ming Tai‐Seale, Padhraic Smyth, David C. Atkins · 2021

How well the new NLP methods work depends on the data used to train the NLP computer program.The methods may be less accurate for topics that patients and doctors rarely talk about.Future studies could test if adding other data to the training transcripts, like doctor's notes, improves the methods' accuracy. How can people use the results?Researchers can use the new NLP methods when studying conversations between patients and doctors to help doctors improve their communication skills.

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