Influence of Work Impediment and Compliance Anxiety on Information Security Compliance Intention: Analysis of Moderating Effect on Involvement and PO fit

Inho Hwang, Sungho Hu · Journal of Korea Service Management Society · 2021

Information resource management is recognized as a core value of an organization, and investments in information security policies and technologies are increasing. However, the adoption of strict information security causes works impediments and anxiety to employees of the organization. The purpose of this study is to present the negative effects of work impediments and anxiety concerns on compliance intentions through the adoption of information security policies.BR The subjects of this study are employees working in organizations with information security policies, and the research hypothesizes were verified through structural equation modeling. As a result, information security work impediment negatively affected the compliance intention through anxiety about compliance. Also, information security involvement and person-organization fit positively influenced compliance intention. In particular, security involvement moderated the relationship between work impediment and anxiety, and person-organization fit moderated the relationship between anxiety and compliance intentions. The study presented the negative aspects of the adoption of information security and has implications in the aspect of presenting a strategic direction for improving the level of internal information security.

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