A Survey on Multi-Factor Authentication Methods for Mobile Devices

Stephen Mujeye · 2021

The use of mobile devices worldwide has been on the increase. More and more people are using mobile devices to carry out activities on the Internet. The activities include checking emails, online banking, school, and work activities. However, mobile devices are susceptible to security risks and attacks. In this study, a survey was administered to 74 participants. The participants were asked whether they have multi-factor authentication on their mobile devices and if this feature is configured. Participants were also asked about how they use their mobile devices, how often they change their passwords, as well as their perception about the importance of mobile device security. The data collected from the participants was analyzed and results indicated that many participants strongly believe that mobile device security is important. Most of the participants use their mobile devices to check emails, conduct work activities, and online banking among other tasks. The results also indicate that nearly half of those who have devices that support multi-factor authentication do not use it. Furthermore, the results also show that nearly half of the participants have never changed the passwords on their mobile devices. The results may help organizations to educate people and raise the awareness of mobile device security. The results may also help with policy making.

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