From Discovery to UX and UI: Tools of Voice Design
Ann Thymé-Gobbel, Charles Jankowski · Apress eBooks · 2021
You’ve reached the final chapter of Part 2. After this, you move from the planning phase to the core building phase: detailed design and development. In this chapter, we look at how and where to find data that helps answer your discovery questions, data that can guide your design before you have users or when user access is limited. Fortunately, there’s a lot you can do quickly and cheaply if you know what questions to ask and how to ask them. You’ll be introduced to some common VUI design documentation approaches you can use for any platform. This isn’t a how-to lesson on tools, but an overview of what some experienced VUI designers use and why. If you’re in charge of VUI design in your organization, it gives you some options to choose from. If you enter an existing organization, of course you’ll use what’s standard. But who knows: maybe you can bring change! The chapter wraps up with an introduction to some powerful methods of testing your UI assumptions and what the results can tell you. You’ll learn more about how to test in Chapter 16.