Bridging the gap between compliance officer and complainant
Charles Reavis Price · The South Carolina State Library Digital Collections (South Carolina State Library) · 2020
This paper's focus is to improve the quality of information received from complainants, ensure consensus between the complainant and the Compliance Officer at OSHA, ensure validity of the violation or violations in the workplace, reduce the incompliance rate, reduce days to initiate complaints and ensure great customer service.