Remote Asynchronous Collaboration in Maintenance scenarios using Augmented Reality and Annotations
Bernardo Marques, Samuel Silva, António Rocha, Paulo Dias, Beatriz Sousa Santos · 2021 IEEE Conference on Virtual Reality and 3D User Interfaces Abstracts and Workshops (VRW) · 2021
This paper presents an Augmented Reality (AR) remote collaborative approach making use of different stabilized annotation features, part of an ongoing research with partners from the industry. It enables a remote expert to assist an on-site technician during asynchronous maintenance tasks. To foster the creation of a shared understanding, the on-site technician uses mobile AR, allowing the identification of issues, while the remote expert uses a computer to share annotations and provide spatial information about objects, events and areas of interest. The results of a pilot user study to evaluate asynchronous collaborative aspects while using the approach are also presented.