Analysis of Community Response to Disasters through Twitter Social Media

Apri Junaidi, Iqsyahiro Kresna A, Richki Hardi · Journal of Physics Conference Series · 2021

Abstract Disasters that occur in a place can give a variety of reactions in the community. Social media users, the dissemination of Twitter with followers, makes it easy and fast to share emergency information like a disaster. Some disasters often occur in Indonesia, such as earthquakes, volcanic eruptions, weather anomaly, and flooding. To find out the public response to an accident, researchers conducted twitter data crawling on July 26, 2019, to July 29, 2019, using the keyword “gunung tangkuban parahu erupsi”, crawling data produced a dataset of 14,045 records. This study calculates the number of tweets before the disaster, to several days after the accident. The results of the survey indicate the response of the community to disasters relatively increased on the first day of the crash and decreased after two or three days after the disaster.

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