Use Of Collaborative Tools And Modern Technologies As Critical Success Factor In Global Software Development

i-manager’s Journal on Software Engineering · 2021

Global software development (GSD) faces significant challenges such as geographical distance, time zone differences, language barrier and culture differences that makes difficult for software vendors to collect and implement software requirements properly. In order to reduce these critical challenges in GSD, researches have suggested use of collaborative tools and modern technologies specifically for GSD so that proper requirements collection and implementation become possible. The aim of current research work is to conduct Systematic Literature Review (SLR) of all those studies who identified and considered uses of collaborative tools and modern technologies as critical success factor in GSD. For doing SLR, SLR protocol is design which include all necessary steps for conducing SLR. As a result of SLR, total of 53 papers were finalized for data retrieval. Data retrieval include research method used, time period in which paper is published and software company size where case study or experiment is conducted.

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