Walking a Software Handover Process
Kaleem Ullah, Ahmad Salman Khan, Mira Kajko‐Mattsson · KTH Publication Database DiVA (KTH Royal Institute of Technology) · 2010
To assure that process models correctly mirror the industrial reality, they need to be extracted and evaluated in many different contexts. In this paper, we walk a handover process in a Pakistani company, called VAST Pakistanusing the EM3 taxonomy of activities as a roadmap. We walk the process by following VAST Pakistan’s software lifecycle phases and by placing EM3 activities on them. The context studied covers handover of a software system from the vendor conducting system development, evolution and maintenance to an acquirer organization being the end-user and front-end support provider. The study is made from the acquirer’s perspective. Our results show that the EM3 taxonomy of activities covers correct handover activities. Due to its specific context, however, the process studied did not utilize all the activities as defined in EM3. Their choice is strongly dependent on the handover process context under study.