Measurement of Information Security Awareness Level: A Case Study of Digital Wallet Users
Amanda Lailatul Fadhilah, Yova Ruldeviyani, Rahardi Prakoso, Khairunnisa Firsty Arisya · IOP Conference Series Materials Science and Engineering · 2021
Abstract Awareness of a person is an important factor in maintaining information security and reducing the fraud gap. The existence of various types of digital wallet application fraud requires someone to have an awareness of information security. This study was conducted to measure the information security awareness of digital wallet users. The research was conducted by distributing questionnaires to 156 respondents of digital wallet users. These respondents represented users of digital wallet applications in Indonesia. Information security was measured based on the user’s knowledge-attitude-behavior. The assessment of information security awareness level was calculated using the Analytic Hierarchy Process (AHP) method. The results showed that the score was at the awareness level of good (80.78%). However, several focus areas still showed score at the average level which was one of the reasons why there are still many information security breaches against users of the digital wallet.