IMPACT OF CYBERCRIME ON SELECTED DEPOSIT MONEY BANKS (DMBs) IN THE FEDERAL CAPITAL TERTIARY (FCT)
Fadairo-Cokers Adegboyega, Ibrahim Unaru · International Journal of Advanced Research in Statistics Management and Finance · 2021
Banking activities have become more complex with the introduction of Information and Communication Technology (ICT), which has changed the mode of bank crimes and fraudulent practices, therefore, this study is to examine the impact of cybercrimes on selected Deposit Money Banks (DMBs) in the Federal Capital Banks (FCT). The study used structured questionnaires and the population of the study is the staff and management of the selected Deposit Money Banks (DMBs) in the Federal Capital Banks (FCT). The sample size of the study was determined using population mean or average values with assumed Z corresponding value of 1 percent level of significance to be 2.58 and 0.56 as population standard deviation for a true value of the population mean. The study used the mean of descriptive analysis and Statistical Package for Social Science (SPSS) for the estimation of the mean values of the banking activities indicators which are Automated Teller Machine (ATM) usage by bank customers and online banking transactions by bank customers. The study revealed that cybercrimes have a negative impact on online banking transactions and Automated Teller Machine (ATM) usage by bank customers in Federal Capital Tertiary (FCT). The study also found that there is a high level of banking cybercrime activities in the (FCT), banks online protocols against banking cybercrime activities in (FCT) is adequate, fight against banking cybercrimes in the FCT by the related agencies is below expectation, poor financial literacy and low knowledge of internet operation are the major causes of banking cybercrimes and the awareness creation on banking cybercrimes by all the related agencies are adequate. Therefore, the study recommended that there should be more awareness creation on banking cybercrimes by all the related agencies to reduce the rate of online banking transactions and Automated Teller Machine (ATM) cybercrimes in the Federal Capital Tertiary (FCT).