Soft skills of delivery managers in a co-sourced software project

Bjarne Rerup Schlichter, Tetiana Buchynska · Procedia Computer Science · 2021

The concept of delivery managers employed by an intermediary company as a means to facilitate geographically distributed, co-sourced software development projects, has recently shown its value in practice to facilitate the co-operation between a clients’ local (in-house) and external (outsourced) resources but remains largely unexplored from an academic perspective. In particular, the discussion is deficient in other skills than the traditional system development related competences such as project planning, diagramming and testing. The paper contributes by presenting four propositions on how to apply soft skills in the context of co-sourcing to address the research gap.

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