Responding to COVID-19 for Information Delivery
Raghu Mantha · Advances in library and information science (ALIS) book series · 2021
The purpose of the case study is to share the experience in responding to the COVID-19 for information delivery by the Learning Resource Centre (LRC), Vignana Jyothi Institute of Management (VJIM), Hyderabad. The case study illustrates the unexplored challenges faced by the LRC VJIM during COVID-19 and the actions taken by using innovative technologies. Data were collected regarding the use of e-resources with the help of statistics available in the dashboard of Remote Xs and analyses have been made accordingly. Furthermore, the case study revealed the extensive use of digital services and e-resources provided by the LRC, VJIM in pre pandemic and at the time of pandemic. The findings of the case study will lead to help the academic libraries to meet the user expectations in getting the required information and roles and responsibilities of library professionals during the new normal for the information delivery.