Communication Challenges in Agile Teams from The Communication Theory Prospective
Sofiia Yermolaieva · 2020
People are the only constant component of any software project. Diversity of cultures, behavioral patterns, and life scripts leads to different understanding and meaning of interactions and information exchange among team members. As processes that follow Agile methodology approaches consider individuals and interaction as the highest priority, it was decided to analyze communication issues in teams who work by such processes. The work presents an overview of obstacles for effective communication based on literature review. The survey among 53 respondents was conducted to evaluate the most common communication challenges which Agile teams face in their work. These challenges are further mapped with communication theories. On the basis of the mapping, we developed recommendations for overcoming problems described in each of the theories. The results of the work could be used by people with managerial roles in Agile teams to learn more about the root causes of ineffective communication among team members. The solutions and recommendations could be used to overcome these issues.