Simple Data Augmentation for Multilingual NLU in Task Oriented Dialogue Systems
Samuel Louvan, Bernardo Magnini · Accademia University Press eBooks · 2020
Data augmentation has shown potential in alleviating data scarcity for Natural Language Understanding (e.g. slot filling and intent classification) in task-oriented dialogue systems. As prior work has been mostly experimented on English datasets, we focus on five different languages, and consider a setting where limited data are available. We investigate the effectiveness of non-gradient based augmentation methods, involving simple text span substitutions and syntactic manipulations. Our experiments show that (i) augmentation is effective in all cases, particularly for slot filling; and (ii) it is beneficial for a joint intent-slot model based on multilingual BERT, both for limited data settings and when full training data is used.