Improvement of Teaching Quality in the View of a Resource-Based Approach
Nataliia O. Komleva, Віра Вікторівна Любченко, Світлана Леонідівна Зіноватна · 2020
In the paper, a way to improve the teaching quality by applying a re- source-based approach is discussed. The solution includes a model of teaching quality, a method of student-centered teaching, and means for analyzing and managing the unobservable quality characteristics. We propose to consider the education process as a system with negative feedback, where the deviation of the values of the educational process characteristics from the normal ones diagnoses the type of the problem that interferes with the normal state of the educational process. The formalization of the unobservable quality characteristics of the ed- ucational process is carried out. The paper considers a means for measuring the values of these characteristics in different scales and provides examples of meas- uring. We also provide a formalized description of the teaching process and a set of questions for a student to evaluate teaching. An algorithm for the creation of a questionnaire, which covers the characteristics of various components of the teaching process, has been developed. Finally, we describe the task of informa- tional diagnostics for the results of a student’s evaluation and the catalog of teach- ing tactics as a means for systematic formation of quality-improving activities.