Towards a Maturity Model for Assessment of Organization Readiness in Implementing and Deploying an Open Innovation Platform
Pablo Cruz, Hernán Astudillo R. · 2020
Open innovation platforms emerged as software solutions to facilitate collaboration among diverse participants in an open innovation initiative. Implementing an open innovation platform is a challenging endeavor mainly due to the disruptive nature of the paradigm itself and to technological aspects that, if left overlooked, may have a big impact later. During our experience in implementing an open innovation platform in a Chilean university, we soon discovered the need for guidance in the implementation, and we argue that this guidance is compatible with the gap-covering structure of capability maturity models, a well-known approach to ICT process improvement. Based on this insight, we propose an initial version of a focus-area maturity model to assess an organization's readiness to implement and deploy open innovation software platforms. As befits emerging work, we also discuss and share some future lines of work.