An AI chatbot for the museum based on user Interaction over a knowledge base

Chunyan Zhou, Baivab Sinha, Minghua Liu · 2020

Recently, with the advancement of technologies in AI and Knowledge Base, several museums are using chatbots for visitors. One of the problems with these technologies, however is that gradually tends to be of no real interest to visitors owing to the lack of significant interaction, this eventually distracts visitors from experiencing the exhibits. In the demo, we present AIMuBot, an interactive system for searching the information from the museum's knowledge base with natural language. The system has the following characteristics: (1) It supports natural language voice-based interaction with the visitors to ask questions; (2) It provides a voice-based graphical interface to help visitors refine the questions. (3) It retrieves information from the knowledge base for the visitors.

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