Towards Understanding the Effect of Voice on Human-Agent Negotiation
Joanna Mania, Fieke Miedema, Rose Browne, Joost Broekens, Catharine Oertel · 2020
Virtual agents are increasingly being used for communication training such as public speaking-, job interviews-, as well as negotiation training. In these use-cases the agent is generally taking on the role of interviewer and its behaviour is altered according to the nonverbal cues of its human interlocutor. However, understanding how the agent's non-verbal cues influence human behaviour, perception or interactions outcomes is equally important. This contributes to appropriate behaviour generation in agents, but also to our understanding of the intricate interplay of non-verbal behaviours on human perception and interaction outcomes.