Who is Delivering My Food?

DaeYoung Yoon, Simon S. Woo · 2020

The recent paramount success of the gig economy has introduced new business opportunities in different areas such as food delivery service. However, there are food delivery ride abusers who break the company rule by driving unauthorized vehicles that are not stated in the contract. These abusers are particularly problematic because they break the transportation regulations and unfairly take more orders. However, detecting these abusers are challenging because of lack of labeled datasets and these anomalous abusers do not frequently occur compared to normal riders. Furthermore, sequential patterns of abusing behaviors are not easy to model.

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