Teamwork Quality and Team Success in Software Development
Any Caroliny Duarte Batista, Renata M.C.R. de Souza, Fábio Q. B. da Silva, Leandro de Almeida Melo, George Marsicano · 2020
Background: Teamwork is central component of any software development organization. Therefore, the assessment of teamwork quality is important for team management in practice. TWQ (Teamwork Quality) is a measure of the quality of intra-team interactions developed specifically for software development teams. Aims: To perform a differentiated replication of previous studies on TWQ to expand the contexts in which TWQ has been applied, to refine the measurement instrument, increasing its reliability and validity, and to identify possibilities for future research on software teams. Method: We performed a cross-sectional survey collecting data from all 18 teams in one single software organization and from all members of each team, totaling 123 participants. Results: First, we refined the measurement instrument, achieving a more reliable and parsimonious instrument. Second, our results confirmed findings from previous studies when individual level data was used, but almost no confirmation was found when data was aggregated at team level. Conclusions: Our results partially supported previous studies but raised questions about the validity of the aggregation of individual data to team level measures of the studied constructs.