Software-related Slack Chats with Disentangled Conversations
Preetha Chatterjee, Kostadin Damevski, Nicholas A. Kraft, Lori Pollock · 2020
More than ever, developers are participating in public chat communities to ask and answer software development questions. With over ten million daily active users, Slack is one of the most popular chat platforms, hosting many active channels focused on software development technologies, e.g., python, react. Prior studies have shown that public Slack chat transcripts contain valuable information, which could provide support for improving automatic software maintenance tools or help researchers understand developer struggles or concerns.