Website Usability Measurement: A Case of Fatih University / Website Usability Measurement: A Case of Fatih University
Mehmet Salih Goceri, Tugba Goceri · Brazilian Journal of Business · 2020
The usability evaluation of a website has been found using quantitative metrics. A case study has been used to collect quantitative data from participants to determine and measure 3 main factors of website usability; effectiveness, efficiency, and satisfaction. A questionnaire has been delivered to 32 participants who were asked to complete 8 different tasks throughout the website. The results of the study produced an enriched perspective to measure the website usability. We measured the effectiveness, efficient, and satisfaction of the website with quantitative data and explored the details of each factor from user experience perspective.