The triple-edged sword of COVID-19: understanding the use of digital technologies and the impact of productive, disruptive, and destructive nature of the pandemic
Muhammad Mustafa Kamal · Information Systems Management · 2020
This opinion paper presents some observations on underlying complexities impacting organizations and societies due to Covid-19, and significant increase in the use of advanced IS/IT. Through the lens of current pandemic – the impact of Covid-19 and use of advanced IS/IT in avoiding loss of productivity, disruption in business operations and destruction as a whole, is studied. These observations offer timely insights on several topics, identifying key issues and recommendations for research and practice.