Measuring the Business Value of Cloud Computing: Emerging Paradigms and Future Directions for Research

Theo Lynn, Pierangelo Rosati, Grace Fox · Palgrave studies in digital business & enabling technologies · 2020

Much of the research on measuring the business value of cloud computing examines cloud computing from the perspective of a centralised commodity-based aggregated conceptualisation of cloud computing, largely based on the NIST reference architecture. Advances in new processor architectures and virtualisation combined with the rise of the Internet of Things are not only changing cloud computing but introducing new computing paradigms from the cloud to the edge. These new paradigms present both opportunities and challenges, not least managing complexity several orders of magnitude greater than today. Yet, academic research on measuring the business value of cloud computing is lagging practice and remains far removed from these innovations. New research is required that explores the relationship between investments in new cloud computing paradigms and business value, and the measurement thereof. This chapter explores a selection of these new paradigms, which may provide fruitful research pathways in the future.

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