Study of Instructional Illustrations on ICTs
Rucha Tulaskar · 2020
Technology has the potential to improve the lives of underprivileged communities from developing regions of the world, especially those with low-literacy skills. Human Computer Interaction (HCI) researchers have conducted studies to understand an effective way to communicate with this group using Information and Communication Technologies (ICTs). Beyond facilitating communication, ICTs have transformed the way low-literate users send money, learn skills and seek references, etc. As instructions (guidelines, rules, laws or warnings) play an important part while using these services on ICTs, finding effective ways to deliver those instructions has become crucial for HCI practitioners, as low-literate users face difficulties in using ICTs with only textual interfaces [1].